Privacy Policy

Privacy Policy – Sönmez Certification

Last Updated: October 20, 2025

1. Introduction

At Sönmez Vocational Qualification Certification and Surveillance Services LTD. ŞTİ. (referred to as “we,” “our company”), we attach great importance to the privacy of the personal data of our customers, candidates, business partners, and all users visiting our website, www.sonmezbelgelendirme.com.

This Privacy Policy explains how we collect, process, share, and protect your personal data within the scope of the Law on the Protection of Personal Data numbered 6698 (KVKK) in Turkey.

2. Data Controller

3. Personal Data We Collect

The following personal data may be collected based on your interactions with us:

a) Data directly provided by you (Relevant to Certification Processes):

• Name, surname, Turkish ID Number, phone number, e-mail, occupation, education level, content of messages, etc.

• Information shared via Vocational Qualification Certification, examination application forms, or contact forms.

• Biometric data (photo, signature) collected as part of the examination processes.

b) Data collected automatically:

• IP address, browser information, session duration, pages viewed.

• This data is collected via cookies to measure site performance and enhance user experience.

4. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

• To properly conduct VQA Examination and Certification processes (application, exam organization, document issuance).

• To communicate with customers, candidates, and business partners and respond to quotation requests.

• To fulfill our legal, administrative, and contractual obligations (to VQA, TURKAK, etc.).

• To ensure customer satisfaction and continuously improve our service quality.

• To send informational and promotional e-mails, provided you give consent.

• To analyze and improve website performance.

5. Sharing of Personal Data

Your personal data may be shared with third parties only in the following circumstances and for the specified purposes:

• Legal Obligations: In line with the regulations of official institutions such as the Vocational Qualifications Authority (MYK/VQA) and the Turkish Accreditation Agency (TURKAK), or at the request of courts, public institutions, or official authorities.

• Service Providers: With technical business partners providing website infrastructure, hosting, e-mail services, and IT security.

• Examination & Certification Partners: For the purpose of conducting examination venues or services subject to surveillance.

Your data will absolutely not be shared with third parties outside of these purposes and legal requirements.

6. Data Security

We implement technical and administrative measures at a high level to protect the confidentiality of your personal data. Our website is protected with an SSL certificate. Your data is stored on secure servers and protected against unauthorized access, loss, or disclosure.

7. Your Rights Under the KVKK

In accordance with Article 11 of the KVKK, you have the following rights:

• To learn whether your personal data is processed.

• To request information if your data has been processed.

• To learn the purpose of processing and whether it is used appropriately.

• To request rectification if the data is incomplete or inaccurate.

• To request the erasure or destruction of your data within the framework of legal conditions.

• To know the third parties to whom your data is transferred.

• To request compensation for damages if you suffer loss due to unlawful processing.

To exercise these rights, you may send an e-mail to info@sonmezbelgelendirme.com.

8. Use of Cookies

Our website uses cookies to improve user experience, analyze site traffic, and measure performance. You can reject cookies or change your preferences through your browser settings.

9. Policy Changes

Sönmez Certification reserves the right to update this Privacy Policy due to legal requirements or changes in company policies. All changes are valid from the moment they are published on www.sonmezbelgelendirme.com.